Reinventing customer experience in a new age of touchless interactions.
Happymeter provides touchless solutions to reconcile hygiene with convenience and fun and participate to the safe resumption of economic activities. Our team consists of engineers and experience designers who are dedicated to providing exceptional customer success.
happymeter™
Artificial Intelligence in the service of Customer Satisfaction.
Assessing customer satisfaction is a crucial step in the customer journey. With our interactive and engaging solution, make sure that your last interaction with your customer is not the final one.
Engage customers in a fun way
Remember when touch-screen devices flooded the market 10 years ago? Well, this was 10 years ago. The interest has faded out over the years and customers are not really engaged anymore. But Artificial Intelligence is the new black and customers are craving for innovative engagement. Here comes the happymeter™, a responsive and interactive way to capture customer satisfaction.
Spread happiness, not diseases
Did you know that, in public bathroom, only 67% of people wash their hands after they go? Among those who do wash their hands, some don’t use soap, and most don’t do it long enough to kill germs. Yuck! With the happymeter™, keep your hands clean, just show your thumb. Whether your customers are happy or not, they’ll stay healthy.
Maintaining privacy and happiness
Are you concerned with data privacy and compliance? So are we. With our patent-pending technology, there is no need to send video footage to the cloud. The computation happens on site and only anonymous data is sent. So not only does it bring unmatched level of responsiveness but it also ensures complete privacy.
Features List.
We provide a wide array of Usable & Flexible Features
AI image recognition
With a powerful deep-learning algorithm under the hood, the happymeter™ detects customer gestures and categorises them as specific customer feedbacks. Deep!
Common hand-gesture recognition
Based on the most commonly used hand gestures, customers express satisfaction (or dissatisfaction) by showing their thumb extended upward (or downward). Simple!
Interactive and engaging
Provide direct visual and auditory feedback to customers upon active or passive interaction. Equipped with a LED retro pixel art display. Fun!
People counter
Measures the number of people who pass in front the happymeter™. Accurate people counting gives good understanding of foot traffic and peak times. Handy!
NB-IoT communication
Equipped with narrow bandwidth wireless communication (NB-IoT) which expand connectivity to places like underground and metal buildings. Connected!
Cloud-based Analytics
Access happymeter™ data from anywhere. Analyse customer satisfaction in our platform or export it to other cloud applications. Neat!
Daily, monthly or annual rental.
Rent happymeter™ with custom configuration and settings for temporary or permanent point-of-sale setups. Get a Quote
On the counterGreat for any shop table or tradeshow booth
Wall-mountedSecure to the wall or allow quick docking and removal. Great for mall.
Self-standing kioskEasy to set up and adjust height ideal for airport and tradeshows.
happyhover™
Mid-air technology to stop the virus spread.
80% of customers see touchscreens as an infection risk, no matter how often they’re cleaned. The solution? Mid-air technology: fingers are detected above the screen. Simple and cost-effective, reconcile hygiene with convenience and participate to the safe resumption of economic activities.
Intuitive user interface
The happyhover™ removes the need to touch possibly unclean surfaces by emulating a touch interface in mid-air. While new, it is intuitive and easy to use. For a successful implementation, we custom design the user interface to best fit each application.
Stop the virus spread
Even prior to the current pandemic, several studies have shown that touchscreens, despite their social distancing advantages, were vectors of infectious disease. With the happyhover™, fingers stay above the screen. It's much more efficient than the tedious task of maintaining hygiene standards and refilling costly hand sanitizers.
Easy deployment
In these challenging times, it's all about flexible solutions. Given the urgent need, we have set-up a service to retrofit current systems. The happyhover™ system is non-intrusive (as easy as plugging a USB mouse) and is set-up on top of existing touchscreens.
Features List.
Discover the distinctive attributes of the happyhover™
Mid-air technology
Based on advanced yet mature mid-air technology, the happyhover™ detects fingers before they touch the screen. Smart!
Common operating systems
Compatible with a wide variety of existing systems whether they are operating on Microsoft Windows or Google's Android (iOS coming soon). Wide!
Gloves On!
Works with any input, including gloves, wet and greasy hands and long finger nails. Handy!
Power efficient
With a low power consumption design, the happyhover™ uses less than 150 mW to operate. Neat!
HospitalsSelf registration and queuing ticketing.
AirportsKiosk check-in and automated bag drop.
SupermarketsSelf service checkout and weighing scale.
Our Offices
16 Arumugam Road, #04-01C LTC Building D
Singapore, 409961
Europe (opening soon):
Bahnhofstrasse 28
6300 Zug, Switzerland